Refund Policy

Choran (JARONG)Fresh Meat & Food Delivery – Refund Policy At Choran Fresh Meat & Food Delivery, we are committed to delivering fresh, high-quality products. If you are not satisfied with your order, you may be eligible for a refund under the following conditions: Refunds are applicable if you receive spoiled, stale, incorrect, or missing items, or if your order is cancelled by us. To request a refund, you must contact us within 24 hours of delivery and provide your order details along with clear photo or video evidence of the issue. Refunds will not be provided if the product has been consumed or partially used, if the complaint is raised after 24 hours of delivery, or if the issue arises due to incorrect address, contact details, or customer unavailability at the time of delivery. Once approved, refunds will be processed within 3–7 business days and will be credited to your original payment method or provided as store credit, depending on the situation. We ensure that all our products are handled hygienically and delivered fresh. If any issue we will resolve the issue promptly. For refund requests, please contact us given contact details on help and support